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In Brightspace, using Grades and accessing the Grades Export resulted in an error on repeated access. It is expected that this page should load successfully, but users were seeing an Internal Error on subsequent visits. D2L pushed out an update overnight on July 15, and this issue was resolved. 

On December 18, 2025, an error occurred that impacted how course data is sent into Brightspace. The following issues were caused by this error:

1. All 2025 Fall and 2026 Spring courses that were set to active (meaning visible to students), were set to inactive, then later, all 2025 Fall courses were set to active. This at first prevented students from being able to access these courses, and then later provided access to courses that were not meant to be active. We were able to correct this issue for all Fall 2025 courses and most Spring 2026 courses.
2. Additionally, all courses that were involved in a course merger by the Brightspace Support team had their original courses recreated. These existed in addition to the merged courses, and resulted in a pause on course mergers until the larger issue was resolved.
3. As a result of this issue, all data feeds that come into Brightspace were down from Thursday, December 18 until Tuesday December 30. This meant that new student enrollments, instructor assignments, and course changes were not being processed in Brightspace during this time. Once the data feeds were restored, this information was automatically updated.

As of January 2, 2026, data feeds into Brightspace were restored and this issue was resolved.

On December 9, 2025, the Brightspace Support team discovered that the video editor for Kaltura videos was not loading in Brightspace. We contacted Kaltura Support and worked with their team to resolve the issue within a few hours.

On October 20, 2025, an ongoing issue with Brightspace’s cloud computing provider AWS caused some parts of Brightspace and third party tools to experience issues and be slow to load. D2L, the company that makes Brightspace, worked with AWS to resolve this issue. As of 5pm on Monday, October 20, this issue was resolved. 

On September 12, 2025, we were made aware of a bug where surveys that included a section were not working and resulted in an Internal Error page. After working with D2L, this error was corrected on September 15, 2025. 

On June 2, 2025, Namecoach stopped working in Brightspace. Users who tried to interact with the tool receive an error when trying to load the tool. We worked with engineers at Namecoach to identify and resolve the issue. As of June 5, 2025, this issue has been resolved.  

On March 17, 2025 there were reports that sorting students by Last Name does not work in the Brightspace grade book. This was identified as a defect by D2L (the company that makes Brightspace). As of March 24, 2025 this issue has been resolved.