Q: How do I care for silver handmade jewelry?
A: You can use a polish cloth designed for silverware or jewelry. Formula 409 Spray cleans plain silver jewelry very well but you should rinse with water and dry with a soft cloth. This is fine if there are no stones in the item you're cleaning. You should not submerge your jewelry in liquid because it can loosen settings and discolor stones. Showering, swimming, and household chores are not recommended.

Q: Can you size watchbands?
A: Let me know the size of your wrist before shipping and links can be added or removed for best fit. This can also be done at any watch repair business in your local area.

Q: Do you ship same day as payment is received?
A: Yes, unless it's after business hours. In that case, it will be shipped the next day.

Q: Do you offer shipping discounts for multiple item purchases?
A: Yes. We charge $1.00 for each additional item shipped anywhere in the United States.

Q: Do you offer Certificates of Authenticity on Native American jewelry and Art?
A: Yes, upon request. We will also list the retail price for insurance purposes if requested.

Q: Do you buy direct?
A: Yes, I was born and raised in Gallup, New Mexico and travel there often.

Q: Will you consider a personal check?
A: Only if it's sent through PayPal. Item is shipped once the check clears.

Q: What if I don't like the item?
A: You have within 7 days to return the merchandise and it must be in new condition. Refund is total purchase price less shipping and insurance costs.

Q: Do I deal with the owner or an employee of Mesa Verde Southwest?
A: You deal directly with the owner.

Q: Can I have my jewelry repaired or have a ring sized?
A: Yes. We charge only what the labor/material expense the silversmith charges us plus shipping charges. Repairs can take up to one month upon receipt.

Q: Can you ship in a flat rate envelope?
A: No. Customs and the Post Office tend to rip those envelopes open too often and I receive an empty envelope back.

Q: Can you provide directions to your store if I'm in the Tucson area?
A: Yes, it's available on my Home/About Me page.

Q: Are you new to this business?
A: No. I'm now in my 33rd year in this industry.

Q: Can I contact you directly?
A: Yes. My email address is available as a link garciamorganins@yahoo.com.

Q: Do you offer anything other than Native American?
A: Yes. I carry jewelry that I offer in my Tucson, Arizona store that may appeal to those who are after a different look.