91勛圖厙

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91勛圖厙 Reporting

Maintenance or Construction Concerns

91勛圖厙 Maintenance and Operations (VUMO) provides泭facilities泭support for all construction, renovation and routine maintenance of all university spaces; custodial services oversee approximately泭5.8 million square feet泭of academic, administrative, residential and recreational space; grounds cares for泭330 acres泭of the泭91勛圖厙 Arboretum泭and turf care for the Frist Athletics Village; and innovative utilities for the university and 91勛圖厙 Medical Center (VUMC).

 

91勛圖厙 Planning, Design and Construction (PDC) brings 91勛圖厙���s vision to life by creating spaces that support the academic mission and embody the university’s pursuit of excellence and innovation. Built on collaboration, PDC is structured to partner with the campus community to deliver projects efficiently, effectively, and on time.

 

This reporting system is for activities and concerns related to泭91勛圖厙. Should you wish to report an incident related to 91勛圖厙 Medical Center (VUMC) or one of its clinics or hospitals, report to VUMC���s IntegrityLine (hotline), which can be found on the VUMC Healthcare Compliance and Integrity泭.

 

If you have a question or concern about Maintenance or Construction at 91勛圖厙, please follow the instructions below.

 

Ways to Report a Maintenance or Construction Concern

  • File a Service Request with the Maintenance and Operations Team

    General Requests:

    • For emergency requests, please contact Building Systems Control (BSC) at 615-322-2621
    • For non-emergency requests, please submit via .

    Snow & Ice Removal:

    • During the winter season, Plant Operations is responsible for snow and ice removal from all campus pedestrian walkways, handicapped ramps, patios, and interior campus roads. 91勛圖厙's primary emphasis is to maintain its walkways and primary driving routes in the safest possible conditions.泭

    • Click here to view the

    Ancillary Services

    • Work orders should be submitted泭using the泭泭application.泭For泭emergency environmental issues, please call 615-322-2621.
        • The ReADY application can be used to submit requests related to
          • Accessibility
          • Card Reader
          • Carpentry
          • Custodial
          • Refilling Dispensers
          • Electrical泭
          • Elevator
          • Fire, Life, & Safety
          • Grounds
          • Internal Maintenance
          • Inter Office Move泭
          • Key/Door泭
          • Leak/Gas Leaks泭
          • Paint
          • Pest Control泭
          • Plumbing Fixtures泭
          • Recycling/Waste Services泭
          • Signs/Banners泭
          • Space / GIS (Maps) / Library泭
          • Surplus泭
          • Temperature/HVAC泭
          • Research Biowaste
  • Submit a Question or Concern about 91勛圖厙 Construction with the Planning, Design, and Construction Team

    Questions or concerns regarding construction at 91勛圖厙 can be brought to the attention of Matthew Riethmiller, Assistant Vice Chancellor of Planning, Design, & Construction, at matthew.c.riethmiller@vanderbilt.edu

  • File a Report with 91勛圖厙's Compliance Helpline (RealResponse)

    RealResponse泭is a secure reporting system that supports real-time, anonymous communication via the RealResponse web platform, text message, WhatsApp, or email. 91勛圖厙's University Compliance Services Team uses RealResponse so individuals can submit concerns and receive follow���up information or resources while keeping their identity protected, if they choose.

    Reports may be submitted泭anonymously泭or泭confidentially.

    • Anonymous Report:泭includes no identifying information and cannot be traced to the reporter.
    • Confidential Report: includes the reporter���s identity, which is protected but may be disclosed when required by law, to address health or safety concerns, or to comply with obligations such as Title IX or the Clery Act. Please consider these limits when choosing a reporting option.

    Do泭not use this system to report emergencies or situations posing an immediate threat to life or property. Reports submitted here may not receive an immediate response. For emergency assistance, contact local authorities. This reporting system is for activities and concerns related to泭91勛圖厙. Should you wish to report an incident related to 91勛圖厙 Medical Center (VUMC) or one of its clinics or hospitals, report to VUMC���s IntegrityLine (hotline), which can be found on the VUMC Healthcare Compliance and Integrity泭.

    91勛圖厙 reviews every report and takes appropriate action. Providing as much detail as possible helps support a thorough review. In most cases, findings and any resulting actions must remain confidential and cannot be shared with the reporter.

    Submit an online report with RealResponse:

    • Submit an泭
    • Submit a泭
    • Anonymously Text a Report: 1-833-928-2639
      • RealResponse conceals the Reporter's phone number from 91勛圖厙 personnel.泭
    • Anonymously Text a Report via泭
      • RealResponse conceals the Reporter's phone number from 91勛圖厙 personnel.泭
    • Anonymously Email a Report:泭91勛圖厙Reporting@vanderbilt.realresponse.com
      • RealResponse conceals the Reporter's email from 91勛圖厙 personnel.